Maximum time: 10 working days
However, in rare cases there could be a delay in delivery, due to the pandemic.
In such rare cases, delivery time may take upto 2 weeks.
Exchange of the product will only be done, if the product received is damaged.
Refund and exchange can be generated on certain criteria’s:
* If product is damaged- Videos and pictures are needed for any exchange of the damaged product within 24 hours of receiving. Mail us at firstname.lastname@example.org. Further we will either refund or exchange the products.
* If a wrong product is delivered- We will re-send the product. Videos and pictures are needed within 24 hours of receiving the product and send it to email@example.com.
* Used products will not be accepted.
* Product and packaging should be intact condition.
* If we will re-send a product, it will take 7 working days.
* If we generate a refund, it will take 7 working days.
TERMS AND CONDITIONS:
* Order once placed cannot be changed or cancelled.
* Patch tests are recommended before use.
* Order will dispatch the facility once full payment is received, for pre-paid orders.
* For refund of a product, pictures and video are compulsory within 24 hours of product delivery.
* For a refund, refund will be initiated after we receive the product at our registered office, from the date of receiving the product, it will take 7 working days time to proceed the refund.
* For exchange of product, once we receive the products at our registered office, then the exchange item will be dispatched within 7 working days from our registered office.
* Courier charges in case of any refund and exchange will be paid by the customer.
* Order will be dispatched once full payment is received, in case of pre-paid orders.
* Texture, color and consistency of the products may vary due to the presence of natural ingredients.
* All disputes are subject to Delhi Jurisdiction.
Using our pictures without our permission will lead to strict legal actions.
Used products will not be accepted.
Copying our products or descriptions will be liable for legal action.