Maximum time: 10 working days
However, in rare cases there could be a delay in delivery, due to the pandemic.
In such rare cases, delivery time may take upto 2 weeks.
Exchange of the product will only be done, if the product received is damaged.
Refund and exchange can be generated on certain criteria’s:
* If product is damaged- Videos and pictures are needed for any exchange of the damaged product within 24 hours of receiving. Mail us at care@wildfloweressential.com. Further we will either refund or exchange the products.
* If a wrong product is delivered- We will re-send the product. Videos and pictures are needed within 24 hours of receiving the product and send it to care@wildfloweressential.com.
* Used products will not be accepted.
* Product and packaging should be intact condition.
* If we will re-send a product, it will take 7 working days.
* If we generate a refund, it will take 7 working days.
TERMS AND CONDITIONS:
* Order once placed cannot be changed or cancelled.
* Patch tests are recommended before use.
* Order will dispatch the facility once full payment is received, for pre-paid orders.
* For refund of a product, pictures and video are compulsory within 24 hours of product delivery.
* For a refund, refund will be initiated after we receive the product at our registered office, from the date of receiving the product, it will take 7 working days time to proceed the refund.
* For exchange of product, once we receive the products at our registered office, then the exchange item will be dispatched within 7 working days from our registered office.
* Courier charges in case of any refund and exchange will be paid by the customer.
* Order will be dispatched once full payment is received, in case of pre-paid orders.
* Texture, color and consistency of the products may vary due to the presence of natural ingredients.
* All disputes are subject to Delhi Jurisdiction.
PRIVACY POLICY:
Using our pictures without our permission will lead to strict legal actions.
Used products will not be accepted.
Copying our products or descriptions will be liable for legal action.